Last Updated: July 27, 2026

Thank you for shopping with Mapithea.

Every Mapithea product is printed on demand specifically for your order. This allows us to offer premium-quality maps while reducing waste and producing products as close as possible to their final destination.

This Shipping Policy explains how your order is produced, shipped, and delivered.

1. Order Processing

Once your order has been successfully placed and payment has been confirmed, production begins shortly afterward.

Since every product is manufactured specifically for each customer, processing times may vary depending on:

• Product type
• Size and materials
• Production workload
• Destination country
• Seasonal demand

Orders cannot usually be modified or cancelled once production has started.

2. Production Network

Mapithea works with a global network of professional printing partners to produce your order as close as possible to the delivery address.

This approach helps:

• Reduce delivery times
• Lower transportation emissions
• Minimize shipping distances
• Maintain consistent print quality

In some cases, your order may be produced in another country if required due to production capacity, product availability, or operational considerations.

3. Shipping Destinations

We proudly ship to customers in over 200 countries and regions worldwide.

Shipping availability may vary depending on local carrier restrictions or international regulations.

4. Shipping Methods

Available shipping methods are displayed during checkout and may include:

• Standard Shipping
• Economy Shipping
• Express Shipping (where available)

Available services depend on the destination country and the products ordered.

5. Estimated Delivery Times

Estimated delivery dates shown during checkout include both:

• Production time
• Shipping time

Delivery estimates are provided for convenience only and should not be considered guaranteed delivery dates.

Actual delivery times may vary due to factors beyond our control, including:

• Weather conditions
• Customs clearance
• Public holidays
• Carrier delays
• High seasonal demand
• Remote delivery locations

6. Shipping Costs

Shipping costs are calculated during checkout based on several factors, including:

• Destination country
• Product type
• Package size and weight
• Selected shipping method

The final shipping cost is displayed before your order is confirmed.

7. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (where available).

Tracking updates are provided by the shipping carrier and may take some time to appear after your package leaves the production facility.

8. Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise stated during checkout.

Unfortunately, Mapithea cannot estimate or control these charges.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete shipping address is provided:

• Delivery may be delayed.
• The package may be returned.
• Additional shipping charges may apply if the order needs to be reprinted and shipped again.

Mapithea is not responsible for orders that cannot be delivered due to incorrect customer-provided information.

10. Lost or Delayed Shipments

Although most orders arrive within the estimated delivery window, unexpected delays may occasionally occur.

If your package appears significantly delayed, we recommend:

• Checking the tracking information.
• Contacting the shipping carrier.
• Contacting our customer support team if additional assistance is needed.

We will do our best to help resolve shipping issues as quickly as possible.

11. Damaged Shipments

If your order arrives damaged, please contact us within 30 days of delivery.

To help us resolve your claim promptly, please provide:

• Your order number
• A description of the issue
• Clear photographs of the damaged product
• Photos of the packaging and shipping label, if possible

After reviewing your claim, we will arrange an appropriate solution, which may include a replacement or refund in accordance with our Refund & Returns Policy.

12. Multiple Shipments

If your order contains multiple products, they may be produced at different facilities.

As a result, your items may arrive in separate packages and on different delivery dates.

This helps ensure faster production and delivery of each item.

13. Contact Us

If you have any questions regarding shipping or your order, please contact us.

Mapithea

Email: support@mapithea.com

Website: https://mapithea.com

We are committed to delivering your maps safely, efficiently, and with the highest quality standards.