Privacy Policy

Last Updated: July 26, 2026

At Mapithea, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you have regarding your personal data when you visit our website or purchase our products.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Mapithea is an online store offering premium wall maps, map prints, framed artwork, and personalized map products.

If you have any questions about this Privacy Policy or how we process your personal data, please contact us using the details provided at the end of this page.

2. Information We Collect

We collect information that is necessary to operate our website, process your orders, improve our services, and communicate with you.

Information You Provide

When you place an order or contact us, you may provide:

• Full name
• Email address
• Billing address
• Shipping address
• Phone number (optional)
• Company name (if applicable)
• Order details
• Personalized text or files submitted for custom products
• Customer support communications

Information Collected Automatically

When you browse our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referral source
• Approximate geographic location
• Cookies and similar technologies

3. How We Use Your Information

Your personal information is used to:

• Process and fulfill orders
• Produce personalized products
• Arrange printing and shipping
• Provide customer support
• Communicate order updates
• Prevent fraud and unauthorized transactions
• Improve website performance
• Analyze website traffic
• Comply with legal obligations
• Send marketing emails where you have provided consent

We only process personal information for legitimate business purposes or where required by law.

4. Legal Basis for Processing

If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following legal bases:

• Performance of a contract
• Compliance with legal obligations
• Your consent
• Legitimate business interests that do not override your rights and freedoms

5. Order Fulfillment

To manufacture and deliver your order, we may share necessary order information with trusted fulfillment partners.

This information typically includes:

• Customer name
• Shipping address
• Ordered products
• Personalization details (if applicable)

This information is shared solely for the purpose of producing and delivering your purchase.

6. Payment Processing

Payments are processed securely by trusted payment providers.

Mapithea never stores complete credit card numbers or sensitive payment credentials on its servers.

Payment providers process your payment information according to their own privacy policies and security standards.

7. Cookies

Our website uses cookies and similar technologies to:

• Keep your shopping cart active
• Remember your preferences
• Improve website functionality
• Analyze visitor behavior
• Measure website performance
• Support marketing and advertising activities

You may control cookies through your browser settings or our cookie consent banner.

Disabling certain cookies may affect website functionality.

8. Analytics and Advertising

We may use analytics and advertising services to better understand how visitors use our website and to improve our products and services.

These services may collect anonymous or pseudonymous information about your browsing activity.

Where required by law, these services are only activated after obtaining your consent.

9. Marketing Communications

If you subscribe to our newsletter, we may occasionally send updates regarding:

• New collections
• Product launches
• Promotions
• Seasonal offers
• Company news

You may unsubscribe at any time by clicking the unsubscribe link included in every marketing email.

10. Data Retention

We retain personal information only for as long as necessary to:

• Complete your order
• Provide customer support
• Meet legal and tax obligations
• Resolve disputes
• Prevent fraud
• Enforce our agreements

When personal data is no longer required, it is securely deleted or anonymized.

11. Data Security

We implement appropriate technical and organizational measures designed to protect your personal information.

These measures include:

• Secure HTTPS encryption
• Restricted access to personal information
• Secure payment processing
• Regular software updates
• Malware protection
• Security monitoring

Although we take reasonable precautions, no internet transmission or electronic storage method can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to certain processing activities
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with your local data protection authority

To exercise your rights, please contact us using the contact information below.

13. Third-Party Services

To operate our business, we may rely on carefully selected third-party service providers for services such as:

• Website hosting
• Payment processing
• Order fulfillment
• Shipping
• Analytics
• Marketing
• Customer communication

These providers only receive the information necessary to perform their services and are required to protect your data in accordance with applicable laws.

14. International Data Transfers

Some of our service providers may process personal data outside your country of residence.

Whenever personal information is transferred internationally, appropriate safeguards are implemented in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

15. Children’s Privacy

Our website is intended for users aged 16 years and older.

We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so that the information can be removed.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

The updated version will always be published on this page together with the latest revision date.

Your continued use of the website after any updates constitutes acceptance of the revised Privacy Policy.

17. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

Mapithea

Email: support@mapithea.com

Website: https://mapithea.com

We will respond to privacy-related requests as quickly as reasonably possible and in accordance with applicable data protection laws.